# Taking care of your total health As the coronavirus pandemic continues to touch lives across the country and around the world, we’re constantly looking for new ways to keep our members feeling healthy, safe, and supported. **Coping during this challenging time** If you’re feeling the emotional and mental weight of this moment, you’re not alone. Trying even a few simple tasks can help us all thrive together even while we’re apart. Here are a few ideas and tips to try: **No cost for COVID-19 care** To help members get the treatment they need, we'll waive all member out-of-pocket costs for COVID-19 treatment, as of April 1, 2020. Testing and diagnosis continue to be available at no cost. For important details about how we're helping members impacted by COVID-19, visit [kp.org/coronavirus](http://app.respond.kaiserpermanente.org/e/er?s=936847217&lid=9299&elqTrackId=96434bcc0f7a4f4a95e1e93aa26f3e71&elq=702124cc474149f19feb0798d3625016&elqaid=7515&elqat=1). **Getting care** To streamline care, we’ve temporarily closed some medical offices. While there are facility closures, there are many options to get the same quality care from the comfort of your home. Visit [kp.org/getcare](http://app.respond.kaiserpermanente.org/e/er?s=936847217&lid=8874&elqTrackId=23447b4be23546a7b1887cc97268c121&elq=702124cc474149f19feb0798d3625016&elqaid=7515&elqat=1) for all your care options. **Mail-order prescriptions** Most prescriptions can be filled by mail and received within 7 days. You can select shipment notifications in the Kaiser Permanente app to track your order. Visit [kp.org/rxrefill](http://app.respond.kaiserpermanente.org/e/er?s=936847217&lid=9259&elqTrackId=61f2201fbeda41ffb299efadbb04af2f&elq=702124cc474149f19feb0798d3625016&elqaid=7515&elqat=1) to get started. **Concerned about COVID-19? Start with an E-visit.** If you have questions about your risk for COVID-19, start with an E-visit by visiting [kp.org/coronavirus](http://app.respond.kaiserpermanente.org/e/er?s=936847217&lid=9299&elqTrackId=5bb6439dc8ec4468b3963561179ef62a&elq=702124cc474149f19feb0798d3625016&elqaid=7515&elqat=1). **Paying for care** If you’re experiencing financial hardship at this time, you may be eligible for additional assistance. Contact Member Services at **1-800-464-4000** (TTY **711**) to learn about financial assistance and payment options. **Maintaining coverage** If you lose your coverage due to a job loss, that is a qualifying life event and there are several ways to stay covered with Kaiser Permanente. To find the right coverage for you, visit [kp.org/continue](http://app.respond.kaiserpermanente.org/e/er?s=936847217&lid=9300&elqTrackId=a385a5e100ef4bcebf74685e0c944735&elq=702124cc474149f19feb0798d3625016&elqaid=7515&elqat=1) for a personalized recommendation. **Important resources** Thank you for all you’re doing to keep yourself and your community healthy and strong — and as always, we’re here for you. For more information, visit [kp.org/coronavirus](http://app.respond.kaiserpermanente.org/e/er?s=936847217&lid=9250&elqTrackId=548fcd376eac4000b33ad5a428369b00&elq=702124cc474149f19feb0798d3625016&elqaid=7515&elqat=1). Para más información en español, haga [clic aquí](http://app.respond.kaiserpermanente.org/e/er?s=936847217&lid=9270&elqTrackId=547e74287fd14aaf8a3f14b5ac864d14&elq=702124cc474149f19feb0798d3625016&elqaid=7515&elqat=1). Measure Measure